What is the cost of shipping like?
All orders over AUD 100 are eligible for free shipping (2-5 business days).
Standard shipping fee for orders below AUD 100 is AUD 8 (2-5 business days) and AUD 15 for Express Shipping (1-2 business days).
All orders over AUD 200 is are eligible for free express shipping.
The shipping cost for international order is AUD 30 flat rate. We use DHL Express for all international orders, therefore the cost of the shipping also reflects the speed and security in delivery method.
How long does the delivery take?
Standard Shipping: 2-5 business days
Express Shipping. : 1-2 business days
All international orders will be sent via DHL Express. This will take 2-4 business days from the day of dispatch. Once the parcel landed in your country, you will be notified by DHL via email or SMS for your delivery options.
How do I lodge a return?
Simply download a form here return and exchange form. Fill in all the details and select the options you wish to change, print it out and attach with the garment and ship it back to us.
Do I need to pay for return postage?
Yes, you will be responsible for the return postage. Unfortunately, we do not cover the return postage fee. We also highly recommend using traceable delivery service to ensure your parcel is safe and secured.
What packaging do you use for your products?
We are always looking for ways to practice sustainability as a small business and be mindful of our impact.
We use poly bags made from corn starch and composable mail bags to ship your goodies to you. This means you can throw them in your garden or your composable bin. Voila, No waste!
Are your products sustainably made?
Our mission is to always create beautiful products with sustainability in mind therefore, we only make products from sustainable materials. The first range is made from recycled plastic bottles and GOTS certified organic cotton.
We carefully selected a BSCI audited factory to ensure important aspects are being met for the lovely people who are making your garments.
Those aspects include:
-Working hour and fair compensation
-No child labour
-Health and safety