Shipping Details

Shipping

Australia

Free delivery on all orders over AUD 100.

We use Australian Post and Couriers Please to ship all orders within Australia.

-    Standard Delivery takes 2-5 business days from the day of dispatch.

-    Express Shipping takes 1-2 business days.

-    The estimated delivery time provided is based on the service providers, who will be responsible for the delivery service. Please understand that we have no control over any late or delay in delivery.

International

Free express delivery on all orders over AU200.

AUD 30 flat rate for all international orders under AUD 200.

We use DHL Express for all international orders because it’s the fastest and the most reliable service.

The delivery takes 2-4 business days from the day of dispatch.

Depending on the country you’re from, international customers are responsible to pay for covering taxes/ duties or delivery fee applied to international shipment.

Please understand that because it is international, the parcel must go through custom and sometimes can face delay in shipment.

If taxes or duties are refused by customers, the parcel will return to us and we will issue your refund exclude the shipment fee.

*For more information on your local customs fees or taxes/duties, please contact your local custom office.

Order Process

Our packing hour is Monday – Friday (10am – 3pm AEDT). If you place your order before 10am that day, your order will dispatch within the same day. All orders after 10am will dispatch the next working day.

Orders placed on the weekend will dispatch the next business day.

Order confirmation and tracking details will be sent to your email once the order is processed.